• Worked on the new generation ShoreTel IP Phones in Agile Methodology

• Worked as part of Switch Team - Switch Call Control and Media Team, different types of ShoreTel Voice Switches like Linux based Switches, Voice Mail Box Switches, T1 Switches, E1 Switches

• Video testing for interoperability of LifeSize with ShoreTel PBX (Waterfall Methodology), for HD video room based communication. Major part of the “Tiger Team” for debugging and testing customer related issues

• Tested ShoreTel Windows/MAC Communicator, Web based Communicator, Mobile Client, Unified Collaboration, and ShoreTel phones

• Authoring test strategy/plan and test cases for future releases with the Switch and IP Phones team for integration and system testing phase.

• Developed automated test scripts for various test plans.

• Collaborated with off shore team and provide technical support to address their issues and bugs.

• Experience with HP - Mercury Quality Centre for test case authoring/execution. Generating defect reports, filing and tracking defects using Siebel and Rally

• Hand-on experience with using network debugging and troubleshooting tools like Wireshark, etc.

• Worked closely with development teams to consistently deliver quality code releases on extremely short timelines.

• Worked in coordination with other team to achieve common goals and meet deadlines.