• Managed two mobile application development projects aimed at increasing both productivity and sales

• Increased visibility into mobile device utilization within the global business and leveraged these findings towards the mobile projects

• Presented solutions to the business team on Salesforce.com forecast trend reporting capabilities

• Tutored UConn students in subjects ranging from basic math to calculus

• Handled multiple students working on different assignments from various classes all at once

 Managed software product upgrade on both development and production boxes

 Collaborated with team members in the creation and testing of Windows bare metal restore (BMR)

procedures for Operations staff

 Assisted team with the Networker cutover by sending out communications to customers, and

troubleshooting errors

 Created scripts to automate tasks such as installing Networker software and identify special backup

cases for individual servers