I designed products to help civil servants better serve, while empowering residents to get more engaged with the day-to-day workings of their local government.
• Led the design of our budgeting and planning suite for thousands of local and state governments, helping grow the product into a market leader.
• Oversaw initial redesign of acquired financial management and HR system.
• Developed product and design direction for OpenGov's resident engagement products.
• Helped set vision for integrated OpenGov product suite.
• Led and conducted numerous UXR studies, using a variety of methods.
• Assisted in developing and maturing design system, accessibility practices and planning processes.