• Owned a portfolio of 11 high-impact services (6 tier-1, 5 tier-2), powering operations at 1.3M+ TPS for 600+ AFT clients

• Built and maintained mission-critical inventory identification and modeling services supporting thousands of fulfillment centers globally

• Scaled engineering team from 2 to 8 SDEs within 12 months while maintaining high performance and delivery standards

• Achieved 100% promotion rate for team members over 2 years (2022-2024) through focused mentorship and growth initiatives

• Prioritized automated CI/CD pipelines and parallel beta testing infrastructure, significantly improving development velocity

• Reduced operational high and low severity tickets by 40%+ through enhanced monitoring, testing, and deployment practices

• Authored and executed 3-year architectural roadmap, delivering 70% of strategic objectives within 2 years while supporting business initiatives worth $4.3B in annualized entitlements

• Enabled package level awareness for bulk inventory at Amazon warehouses and minimized defects for over 2MM bulk cartons per month

• Lead operational readiness and peak planning for 6 teams with over 60 engineers and 8 managers in the Amazon Inventory org. Pursued operational improvements for own team worth ~$40MM yearly

• Spearheaded cost optimization initiative reducing organizational expenses by $100K monthly

• Architected and managed enterprise-wide productivity reporting systems driving staffing and optimization decisions across Amazon's global warehouse network

• Implemented data warehousing solutions for 20+ services, resulting in $500K annual cost reduction through KTLO optimization

• Led cross-functional team to execute data retention project, managing 650MM records and TBs of data across multiple S3 buckets, completing delivery in 1.5 months

• Developed automated GDPR compliance solution handling 250+ monthly legal requests, saving 62.5 hours of developer time monthly

• Demonstrated exceptional operational leadership by personally resolving 37% of team incidents while managing 8-person engineering organization

• Developed and maintained end-to-end push and web notification systems for sending advertisements to Wayfair's global customer base

• Designed high-throughput email delivery platform processing 30MM+ emails hourly (~100s GB), incorporating advanced features including:

• Real-time request validation

• Dynamic templating

• Automated data hydration

• Intelligent deduplication

• Comprehensive logging

• Established and maintained Mail Transfer Agent (MTA) infrastructure ensuring reliable email delivery at scale

• Partnered with mobile development teams to drive feature releases, bug fixes, and marketing analytics capabilities

• Collaborated with DevOps and Network Engineering to implement robust security measures across notification services

• Led capacity planning and hardware procurement initiatives through data-driven analysis of service requirements and performance metrics