• Driving the iOS app switch checkout revamp and contributing as a cross-platform lead for the mobile team in modernizing the architecture, improving UX, reliability and performance
• Revamped the existing app switch checkout, reducing friction and improving reliability, boosting conversion, enhancing customer experience and increasing revenue for merchants and PayPal.
• Built a State Machine based observability framework to capture customer interactions, measure their latency, and provide end to end visibility into conversion drop-offs.
• Helped reduce app switch checkout latency significantly as part of a cross-functional team, enhancing performance and customer experience
• Enabling merchant adoption of multiple app switch checkout flows by resolving critical issues, validating instrumentation by leveraging AI, and making integrations production ready.
• Scaling an automation suite to cover critical integration flows, reducing manual testing effort by leveraging AI and improving release confidence.
• Contributing to team growth and product quality through mentoring, pair programming, code reviews and fostering collaboration.