• Engineering lead for the Trial Service, owning system design, planning, scoping, and end-to-end implementation for automated trial store provisioning and lifecycle management.

• Engineering lead for the Control Panel Project, defining frontend architecture and leading hands-on implementation using React and TypeScript.

• Engineering lead for the Content Engine project, designing and delivering a suite of PHP APIs that served user-specific onboarding content consumed by Control Panel and onboarding frontends.

• Designed and implemented an AI-powered control panel chatbot using embeddings-based semantic search to ingest and query BigCommerce documentation.

• Conducted exploratory work on vector-based image similarity using embeddings to evaluate feasibility for automated image matching and classification use cases.

• Designed and delivered backend services across Rails, Node.js, and PHP, exposing APIs via REST, GraphQL, and gRPC while mentoring engineers and guiding best practices.

• Developed and maintained backend features in Ruby on Rails, Node.js, and PHP; built APIs consumed by React and TypeScript frontends.

• Implemented React and TypeScript UI components and participated in Angular-to-React migrations to modernize legacy interfaces.

• Assisted with development of an Angular-based customer onboarding micro-application loaded into the BigCommerce Control Panel, collaborating closely with backend and platform teams.

• Diagnosed and resolved production issues across frontend and backend systems, improving stability and reducing support escalations.

• Built public-facing APIs and backend features in Ruby and PHP; investigated and resolved production bugs.

• Built and maintained internal Ruby on Rails applications supporting customer support operations.

• Provided advanced API troubleshooting and integration support for partners and internal teams.