Product manager for PayPal's Orders v2 API - a critical Payments and Orders platform handling 1Bn+ monthly requests and powering the majority of PayPal's transaction volume. Leading cross-functional delivery across architecture, payments, risk, and API governance teams, and driving API strategy across domains. Currently leading a team of 4 PMs.

Product leader driving JVM framework strategy at enterprise scale — owning PayPal's Spring Boot-based Java platform used by 5,000+ developers across 1,700+ applications serving billions of daily requests. Managed end-to-end standardization of REST, GraphQL, batch, messaging, streaming, and CI/CD workflows while eliminating 34,000 weeks of developer effort through optimized release and upgrade processes. Led cross-functional initiatives spanning security, architecture, and platform teams to deliver automated vulnerability patching, code-generation tooling, and PII data-masking solutions — streamlining compliance and boosting developer productivity at global scale.

• Lead Product Manager for New Customer Trials, User Onboarding, and Data Analytics/Reporting

• Delivered bulk user onboarding, analytics platform and API, enterprise phone number management, and simplified e-commerce onboarding experience from the ground up

• Coordinated engineering, go-to-market, and sales teams to grow Cisco Spark’s trials program to 488 active partners with over 2875 active trials over the past 6 months

• Collaborated with Design and User Experience teams to create powerful and usable applications

• Brought to market new offer, Pro Pack for Cisco Spark Control Hub, by coordinating with partner community, legal, commerce, and promotions teams

• Customer Success Manager for business unit’s largest partners (Presidio and CDW), leading to highest trial conversion rates and revenues of any partner in Try and Buy program

• Led a team of 30+ engineers in designing, building, and scaling a SaaS IT Administrator Management Portal

• Drove growth in a $1.2 BN business by scaling daily active users more than 30% in a period of 3 months

• Wrote feature requirements based on market and competitive research, usage metrics, and modern design principles to deliver a best in class experience for our partners and customers

• Worked with distributed teams, across 10 locations and 8 time zones to drive high quality products and features

• Intimate knowledge of the latest cloud technologies, continuous deployment best practices (Dev Ops), and cloud service design principles.

• Full Stack Developer. Maintained and designed various Java web applications for performance and usability.

• Wrote C, C++, and Java code, including Android development, on five different product releases.

• Pioneered git, Gerrit, Jenkins, and Artifactory as part of development cycle.

• Scrum Master for User Data Services (UDS) API team of seven engineers for Cisco Unified Communications Manager 10.0 release.

• Coordinated deliverables across a team of engineers, architects, documentation writers, product and project managers, to finish 1.0 release of REST API before launch deadline.

• Piloted “Innovation Days” for engineering team. Engineers were encouraged to try new technologies, ideas, or tools and libraries to increase productivity.

• Certified Agile Scrum Master.

• Oversaw software lifecycle for several components (from gathering requirements to release and maintenance).