Partner & Supplier solution design, operations, certification and compliance global engineering lead

As a Senior Manager supporting Microsoft Cloud + AI organization, I was responsible for designing future experiences and solutions in MSX, shaping the collaborative product experiences, user interfaces, and driving deal orchestration through interfacing applications and AI integration within Microsoft's D365, Teams, OneDrive, and SharePoint seller interfaces. Additionally, I leveraged AI and ML capabilities as key features when semester planning and developing product roadmaps to aid in identifying the users next best action within D365 and across Office 365 applications to accelerate productivity by surfacing valuable digital insights within the sellers journey. This involved consolidating information across accounts, surfacing the right team with accurate information to drive valued customer outcomes and meaningful engagements through the sales motion.

MCAPS: Microsoft Customer & Partner Solutions

Collecting and analyzing anonymous data for communities, cities, and companies that are tackling big problems with new data.

Network Design & Behavioral Analysis

Responsible for working with domestic, international, and internal partners to develop and build strategic customer facing solutions and product offerings

Focused on building corporate partnerships, adoption strategy, and developing customer facing hardware & software solutions.

• Managed the lifecycle development of aircraft passenger connectivity systems which includes new satellite networks, Wi-Fi media streaming systems, new wireless technologies, cellular base stations, and in flight cellular communication devices.

• Provided subject-matter expertise and guidance of troubleshooting product integration for all Boeing aircraft models

• Responsible for developing a product roadmap for the definition and execution of engineering statements of work to meet aircraft customer schedules: Including but not limited to identifying synergies and removing stop-gaps across divisions.

• Led the development and certification of new technologies requiring the prioritization of product features and future planning, flight testing, implementation, maintainability, and configuration control of products post delivery