 Proactively explored, defined, documented and reviewed customers business and technical requirements.

 Collaborated with our solution partners to enhance ECM business while applying “best practices” leadership to IBM in channels.

 Organized and lead a Business Process Management Proof-of-technology with an attendance of over 20 customers, and 75% responded to the survey as having been crucial as they progress in sales cycle

 Ensured timely resolution to customer issues. I demonstrated leadership and team collaboration in resolving a client facing product delivery issue to the clients satisfaction.

 Prepare and deliver ECM sales presentations, demonstrations, P0T or P0C on client sites as requested from the customer during the sales engagement process.

 Testing partner code to ensure its compatibility with the products in the IBM FileNet Content Manager Portfolio

 Management of demonstration systems, publishing and updating web pages on xtreme Leverage to support field personnel:

 Coordinated and lead the migration of v8.2 IBM Content Manager server to IBM Content Manager v8.3

 Familiar with creating document objects, classes, searches, modelling business processes, subscriptions, events on a P8 CM System

 Monitoring and fine tuning the DB2 Content Manager Databases used by the CM Demo Team using DB2 sql commands

 Scheduling maintenance and backup tasks for databases (DB2, SQL SERVER) on a wide variety of systems, Windows server, Linux, using backup tools as TSM

 Provide Technical Support to CM World wide Technical sales and assist in the planning for enablement activities scheduled for the Content Manager brand

 Test, load data into and document IBM Content Management family of demos.

 Install Content Manager, WebSphere, IICE on eservers (xseries) and create customer demo scenarios

 Create, Update and Ensure demo sites are kept current with latest marketing materials and meet security guidelines.

 Install, Configure and test onDemand v3.2 and CM Portlets v3.2 using WebSphere Portal

 Schedule meetings with IBM CM Business Partners to integrate their software on the demo platform

 Testing and developing product vmware images using vmware workstation

 Set up software applications to authenticate, import users created and maintained in LDAP (Active directory, Lotus Domino, Tivoli Directory Server)