• Developed a verification tool that ensured potential customer emails were valid before sending transactional emails to replace an external service and saved the company 15k a year.

• Built a system to pre-warm new domains for sending invitation emails, increasing email throughput from 100/hr to over 1.5k/hr on a brand new domain.

• Developed an email automation system in Python Selenium, which ran on a distributed AWS cluster to improve email postmaster domain health.

• Established an automated customer support system to check customer emails, draft standard replies, and carry out customer requests, replacing the need for a customer support specialist.

• Conducted office hours with a team of 5 TAs for 100+ students, addressing topics such as data structures, algorithmic analysis, and computer science fundamentals

• Taught Python programming, explained computer science concepts, and assisted students with homework, labs, and projects.