San Francisco, California, United States
Led AI and integration design for an acquired tool within Smartsheet’s core platform – aligned vision while accelerating short-term delivery.
• Designed agentic workflows to reduce friction and guide users through complex setup.
• Partnered with PM, Engineering, and AI leads to define intelligent defaults, surface recommendations, and build trust.
• Reimagined monetization experiences to support PLG adoption and drive upgrades.
• Drove a 150% boost in discoverability and unlocked $2M+ in quarterly pipeline through cohesive UX.