Alea Abrams

Alea Abrams

Alea Abrams

Staff Product Designer, gen AI conversation design

I'm a designer who specializes in generative AI. I have a Masters in Human Computer Interaction Design and over 8 years of conversation design experience at ServiceNow. I use my personal design perspective focuses on utilizing responsibility and ethics to create effective products.

Experience

ServiceNowStaff Product Designer, gen AI conversation design

2023 — Present

2023 — Present

Seattle, Washington, United States

ServiceNowSenior Product Designer, Conversation Design Lead - Gen AI experiences

2022 — 2025

2022 — 2025

Seattle, Washington, United States

Best BuyLead Conversational Designer

2020 — 2022

2020 — 2022

Seattle, Washington, United States

MicrosoftProduct Designer

2016 — 2018

2016 — 2018

Seattle, Washington, United States

Product designer on the AI design and ethics team. Collaborated with PMs and designers on projects ranging from full app redesign to pass-perfect asset creation.

Panos UXUX Designer

2016 — 2016

2016 — 2016

Seattle, Washington, United States

Designed software & apps - info architecture, logos, icons & assets, wireframes, interactive prototypes, style guides, copy creation & editing, videos, marketing materials, usability research & testing

Education

University of Washington

Master of Human-Computer Interaction + Design

2018 — 2019

Code Fellows

UX Design and Development Certificate

2016 — 2016

Kenyon College

Bachelor's degree