• Selected to participate in a rigorous 10-week fellowship career prep program design to support college students land a great entry-level position.

• Engage in weekly professional development calls and curated employer partner events for an average of 4-6 months to increase career exposure and alignment

• Diagnosed and repaired hardware and software issues on Windows computers, including battery functionality testing, operating system installation, SSD/HDD replacements, and RAM upgrades.

• Optimized hardware reuse by repurposing functional components from other machines to reduce costs and waste.

• Streamlined bulk shipment processes by rigorously testing, certifying, and securely packaging computers to meet quality standards.

• Managed online sales operations, including creating and optimizing product listings, responding to customer inquiries, and overseeing shipping logistics on platforms like eBay and Facebook Marketplace.