Copilot

• Redesign the Bing chat product and work with partners across Microsoft to align on a singular Copilot brand voice and vision

• Explore the vision of Copilot on Windows OS

• Partnering with OEMs to add Copilot actions and intelligence to your personal phone

• Led design and shipped Copilot Mode in Edge, Microsoft's AI browser

Bing AI

• Conceptualize and design the future of web search with LLMs and conversational AI

• Collaborate with stakeholders and cross-functional partners to build a product on tight timelines

Growth and Entry Points Design team for Web Experiences.

• Partnering with different products and interfaces across Microsoft to integrate web content into their experiences

• Worked across a team of researchers, PM’s, and developers to perform design research, explorations, and recommendations for Bing search integrations

• Developed accessibility specifications for Windows 10X search by performing research and consulting with subject-matter experts throughout Microsoft

• Designed 5-year future forecasted search experiences with technical implementation criteria by consulting with a cross-functional team of experts

• Conducted user research, design, and testing with a cross-functional team to support multi-account support on office.com

• Created end-to-end mobile-first design solutions in a two-week sprint that clarified and expedited user journeys to address the needs of both the client and customers

• Collaborated with a team of two researchers, one designer, Head of UX Design at Armoire, as well as pertinent teams within Armoire to analyze customer experience research data and develop high-fidelity mockups and a clickable prototype of our design solutions

• Validated designs with user testing and iterated wireframes and prototypes accordingly

• Presented the client with different design options to illustrate design justifications on a constrained timeline with strict deadlines

• Managed operations of a graduate rotation program with the goal to create sustainability, clear procedures, and metrics of success:

+Created global documentation for the screening process, hiring event, on-boarding, and operations

+Designed and built an internal website to act as a knowledge base for rotation members, rotation managers, and organizations interested in joining the program

• Managed a global sales research program encompassing $900,000,000 in deals

+Re-branded the program through consistent visual design and in line with McAfee branding, resulting in 13% more user engagement

+Created multiple design iterations and logo options to leadership and stakeholders

+Conducted user interviews, user testing, and affinity mapping to determine what aspects of the program's site were most important to users

+Updated the data visualization to offer users more clarity and better user interaction with a style that was consistent with the program's visual design

+Sourced ancillary data and correlated it to our CRM data to get a more holistic view of sales

+Collaborated with groups throughout McAfee to develop data from sales interviews and to act on insights and feedback received

• During a one week sprint, I designed, implemented, and created documentation for an updated design in HTML and CSS for an internal program website so that it was more intuitive for users

• Led a team of application engineers, sales reps, and data analysts to introduce a new online tool that provides competitive sales info within an active deal to bring valuable information to the context of a sale

• Reduced unacceptable peer to peer traffic on the corporate network by 83% to not only further secure the McAfee network but also to remove bandwidth drain and increase productivity

• Set up a personal virtual environment to perform a technical demo in 3 months - a task that is given to new Sales Engineer hires with an average of 10 years more industry experience

• Developed an optimized logistics process, reducing delivery time by 54.6% and yielding an annual savings of $300,000

• Led a cross-functional team of programmers, mechanics, and managers to solve problems under a strict time constraint

• Acted as a process engineer for automated manufacturing project on a $2.6 billion (revenue) /month line

• Collected and analyzed testing data for innovative production processes