• Lead end-to-end UX design for multiple internal and client-facing tax technology products

• Conduct user research to uncover complex needs across global tax teams

• Facilitate stakeholder workshops to gather requirements and align on priorities

• Translate inefficient processes into streamlined workflows through design

• Partner with PMs and engineers to define, iterate, and deliver scalable solutions

• Redesigned the note-taking experience within Workit Health’s internal electronic health record system as part of my UMSI capstone project

• Conducted UX research to identify paint points in documentation workflows

• Collaborated with clinicians to ensure solutions aligned with real-world needs

• Designed and tested high-fidelity prototypes that reimagined a traditionally cumbersome process

• Designed an AI-powered energy emissions estimator for PwC’s Innovation Hub

• Worked closely with data scientists to understand model logic and translate it into a usable UI

• Navigated ambiguity in the emerging AI space, quickly ramping up in a new domain