• Lead workshops to empower teams in roadmapping and product ideation.

• Lead design efforts on key strategic projects, collaborating closely with Product leadership.

• Craft innovative strategies and initiatives to contribute to organizational goals.

• Connect insights from across organizational silos to uncover new opportunities.

• Oversaw design across all aspects of Credit, the company's core service.

• Initiated the redesign of ExtraCash, our flagship product, enhancing user experiences.

• Partnered with Product to lead three key strategic projects that were top organizational priorities.

• Mentored three designers of various levels

• Partnered with Research to develop a substantial customer empathy program, fostering better customer understanding among employees.

• Spearheaded a new collaborative roadmapping process, training our teams in strategic thinking.