Founder and Digital Preservationist at Local Historian, a civic memory platform that helps libraries and historical societies preserve, restore, and share oral histories. I design and implement AI-powered workflows for digitization, restoration, transcription, and interactive storytelling, transforming scattered archives into searchable, community-driven digital exhibits. My work bridges product design, archival practice, and grant-compatible technology to help small institutions unlock funding, expand access, and keep local voices alive for future generations.

https://digitalhayes.com

• Collaborated with the development team to design, develop, and execute test plans and test cases. Smoke, functional, integration, performance, usability and regression testing.

• Identified, documented, and tracked bugs using JIRA.

• Conducted root cause analysis on identified defects and collaborated with developers for resolution.

• Provided feedback to the development team to enhance the product's quality and stability. UXUI

• Led Development team Release management

• Served as a first level customer support for internal and external users.

• Assisted Product Owner in driving internal processes toward SaaS offering