Growth designer focused on team Creation, Expansion, and Retention

• Team feature set up wizard

• True Up billing expansion

• Request to Join expansion feature

• Team homepage

Designer focused on new 0-1 products

• Target audience profiles

• Feedback consolidator

Driving design and strategy for the Disputes product area. Created design

roadmaps and prioritization. Delivered large scale high impact solutions that

resulted in:

• Decrease in rejected disputes by 41%

• Increase in platform adoption by 161%

Marqeta is an innovator in payment cards issuing and transaction processing.

Project lead for the full end to end process from research, to design, to post build QA. Projects include:

• Brand new end to end Disputes platform

• Messaging system for Case Resolution

• Team management dashboard

• Card art creator

• Inventory manager

Product manager and project manager role working with dev/QA teams to deliver 46 site enhancements over 12 months. Other responsibilities included:

• Navigated stakeholder priorities for high visibility desktop, mobile, and app projects

• Increased issue resolutions 23% by enhancing processes and resource management

• Creating user stories to communicate functional criteria for code fixes and enhancements

Spearheaded implementation projects for customer integrations. Managed customer calls, timelines, and process improvements.