New York, New York, United States
As Senior Group Director for Product Design, I led design and strategy for Northwestern Mutual’s digital platforms, financial products and services, and led integrated design teams of experience designers, visual designers, researchers, and content strategists.
The design teams spearheaded the digital transformation for the parent company, integrating tools, workflows, and products for our financial advisors — practical solutions to significant pain-points and enormous complexity. I was the leading advocate for a cohesive platform experience to unite financial advisors and back-office staff, open up new efficiencies and cost savings, reducing tech debt, and modernizing work for thousands of employees.
I had a wide range of responsibilities: digital and business strategy with senior leadership, exploratory work to spin up new initiatives, aligning existing work to a unified direction, delivery of new products and services, and design team management and growth. In all, I brought together dozens of teams across Northwestern Mutual to collectively shape an integrated and collaborative reinvention of the company.
(formerly Learnvest, a Northwestern Mutual company.)