• Designed and developed scalable, resilient Spring Boot REST services with Spring Data JPA/Hibernate, comprehensive validation, structured logging, and robust error handling to improve reliability and debuggability.

• Modernized legacy services by migrating from an Apache Camel integration framework to Spring Boot microservices, streamlining deployments and improving response times through better connection management and optimized data access.

• Delivered user-facing features in React/TypeScript/HTML; fixed feature bugs and raised WCAG accessibility using semantic HTML, ARIA, and keyboard navigation.

• Optimized SQL queries and transactions to reduce latency and improve data integrity; partnered with DBAs to validate execution plans and indexing.

• Resolved production incidents quickly and drove preventative fixes by updating dependencies with Maven, remediating vulnerabilities, enforcing secure coding standards, and hardening OAuth2-protected endpoints; improved operational stability and error budgets.

• Collaborated in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and participated in peer code reviews and communities of practice to share best practices, improving overall code quality and engineering standards.

• Completed Strategio Enterprise Simulator with tracks in Cloud & DevOps, SRE, and SDET.

• Trained in AWS, Java, JUnit, Python, Pytest, Selenium WebDriver, Docker, Terraform, and Kubernetes.

• Built end‑to‑end CI/CD pipelines using GitHub Actions and Heroku for streamlined deployments.

• Developed Pytest and Selenium frameworks, improving test coverage to 85%+ and catching regressions earlier in the SDLC.

• Delivered full‑stack, responsive applications from design to deployment using React (front end) and Node.js/Express (back end).

• Modeled databases and schemas; built REST endpoints and integrated MySQL & MongoDB based on business needs.

• Practiced agile sprints, collaborating with UX/design and meeting time‑boxed milestones.

• Managed and maintained a Tier 2 Support team supporting over 500 active users, providing them with continuous voice, E-mail, and web services

• Assisted in the implementations of ticket systems to further analyze and resolve customer issues.

• Lead and trained subordinates on procedures for troubleshooting and customer care

• Trained subordinates on the use of ticketing systems, ensuring they received proper certifications and knowledge to efficiently document and resolve customer issues

• Managed inventory and security compliance for 300+ laptops and 30+ Cisco devices with minimal downtime.

• Managed and maintained a Tier 2 Support team supporting over 500 active users, providing them with continuous voice, E-mail, and web services

• Assisted in the implementations of ticket systems to further analyze and resolve customer issues.

• Lead and trained subordinates on procedures for troubleshooting and customer care

• Trained subordinates on the use of ticketing systems, ensuring they received proper certifications and knowledge to efficiently document and resolve customer issues

• Managed inventory and security compliance for 300+ laptops and 30+ Cisco devices with minimal downtime.