Dubai, United Arab Emirates
As Head of Engineering, I have successfully led teams in implementing and optimizing a wide range of tools and technologies across various domains, including DevOps, CRM, and automation. My expertise encompasses:
DevOps: Proficient in AWS, Google Cloud, and Firebase for seamless infrastructure management.
CRM: Skilled in leveraging Clevertap and Klaviyo for enhanced customer engagement.
Tech & Automation: Experienced with Google Appsheet and Google App Scripts for streamlined processes.
Marketing Analytics: Familiar with tools like Adjust, Channable, GTM, GA, and CAPI to drive performance insights.
Operations Management: Effective use of Gorgias, Ziwo, and Trustpilot to enhance operational efficiency.
Project Management: Adept in JIRA, Asana, Trello, ClickUp, Slack, and Notion for collaborative project tracking.
AB Testing & Performance: Utilized Hotjar, Crazy Egg, GTMetrix, and 24x7 site monitoring to optimize user experience.
I also have significant experience in Shopify automation, including:
Development of Shopify Plus stores and custom applications.
API and webhooks integration (REST & GraphQL).
Custom mobile app development and checkout solutions.
Automation of products, orders, abandoned carts, and product feeds.
Driven by a passion for innovation, I strive to build efficient engineering solutions that enhance user experiences and drive business growth.
