San Jose, California, United States
Project: Internal CRM system for small business management, built on low-code configuration tools. Team size: 15+ (QA, developers, PM). Performed software testing tasks under supervision.
• Created and executed 50+ functional and UI test cases using TestRail based on user stories and requirements.
• Supported the QA team in tracking and reporting 60+ bugs in Jira, discussed them with developers, and re-tested fixes.
• Reviewed test documentation and added negative and edge test cases to catch hidden bugs.
• Performed cross-browser testing (Chrome, Safari, Firefox) on macOS and Windows, found 4 layout bugs, specific to certain browsers.
• Participated in Agile ceremonies (standups, sprint planning) and clarified acceptance criteria, gave test estimates, and asked questions about requirements.
• Supported ongoing regression maintenance by updating reusable test cases and tracking coverage improvements across releases.