• Led end-to-end design and rollout of Full Video Coaching, a strategic initiative that modernized Headspace’s scheduling infrastructure to support modality specific coaching (video & chat), unlocking significant business expansion opportunities.
• Stepped up as technical lead on the Structured Coaching project after key departures, successfully delivering the system under ambiguity while coordinating across engineering, product, and operations.
• Designed resilient, scalable backend systems across multiple services
• Drove system-level architecture decisions informed by Amplitude data analysis, enabling agile iteration on coaching models.
• Served as a mentor and technical lead for cross-squad efforts, promoting architectural clarity and supporting teammate growth through onboarding, debugging support, and internal knowledge sharing.
• Regularly operated as incident commander during production issues, improving system reliability through postmortem-driven process changes.