Unqork is a no-code development SaaS platform for enterprise clients in the healthcare, insurance, and finance industries.

• Collaborated cross-functionally with designers, product managers, engineers, and stakeholders to define project scope and deliver production-ready designs.

• Created user flows, wireframes, prototypes, conducted research as needed and contributed to the design system.

• Supported technical implementation, and QA ensuring solutions were user-centered and technically feasible.

Collaborated with early-stage startups to design conceptual experiences for investor funding.

Projects:

• Music hosting mobile app where DJs could share live sets and consumers could book DJs for events

• Event purchasing site (response web)

• Crowdfunding site (response web)

Collaborated with 3 UX designers on a responsive web redesign for a women-owned business directory.

• Gathered domain research and examined competitive analysis

• Conducted audit including user interviews for research

• Analyzed user research using affinity mapping to define personas

• Collaborated with a team to define and prioritize features needed to create a great user experience

• Sketched and concepted using paper wireframes

• Collaborated with the client to ensure the delivered product matched the design vision

• Mapped out an information architecture diagram to plan a high-level view of the website redesign

• Created detailed wireframes for responsive web

• Created a clickable prototype and conducted usability tests

Used design thinking methodologies to collaborate with fellow UX students on conceptual mobile applications from research to usability testing.

I prepared and executed: domain research, competitive analysis, user interviews, surveys, personas, task flows, customer journey maps, wireframes, site maps, annotated wireframes and prototypes.

Project breakdowns:

Nov - Dec 2019 / 5 week sprint

Collaborated with 2 UX students on a mobile application that connects homeowners and renters to home service professionals.

Oct - Nov 2019 / 6 week sprint

Collaborated with 3 UX students on a mobile application for the YMCA to get patrons more engaged with their facilities.

• Supported the CEO and Marketing Director in various marketing efforts

• Contributed design input and created collateral that aligned with brand identity

• Communicated copy and design direction to freelancers

• Developed appropriate office materials that enhanced the office experience based on patient’s feedback

• Created Instagram posts that promoted company goals

• Prepared spreadsheets to maintain records up-to-date for swift recall

• Provided office assistance and helped coordinate special projects by collaborating with multi-disciplinary teams as needed