New York, New York, United States
• Lead design for enterprise operational platforms used by 40,000+ daily aviation personnel.
• Designed mobile and web systems for biometric boarding, bag drop, turnaround ops, safety checks, and resource allocation.
• Built and scaled a design system adopted across 22+ applications, increasing delivery velocity by 40%.
• Designed dashboards processing 75M+ daily data messages, improving triage time by 32%.
• Led complex cross-functional collaboration with engineering, PM, research, DS, and field ops.
• Mentored designers across levels; created design standards for global product teams.