Redmond, Washington, United States
Designer at Microsoft's HQ on the product Dynamics 365 Sales application, Microsoft's CRM.
Met with customers to deliver designs that solved their pain points and to validate our hypothesis. Led two work streams:
1) AI Relationship intelligence experiences: Leveraged the Office graph for a relationship intelligent vision and roadmap.
2) Collaboration experiences: Delivered solutions to enable Teams inside Dynamics, where sellers can have collaboration scenarios. Shared vision across product teams, driving the Teams integration strategy, story and flows for the entire Dynamics portfolio. Delivered private preview integration of Teams embedded collaboration, bringing in 7 new companies with a MAU of 60 in a few weeks.
By collaborating with User Research, Project Managers, and Developers I create the best design solutions to deliver and ship to our customers. I focus on understanding sales personas and create lo-fi to high-fi designs.
Diversity and Inclusion leader:
HOLA @ BAG ERG chapter leader: I lead the chapter by creating connections, career development and retention to Hispanics/Latinx inside BAG.
Create actionable items for allies to understand the Hispanic/Latinx culture and values