Experience
2023 — Now
2019 — 2023
2019 — 2023
San Francisco Bay Area
User Experience Design Lead, Videos in Search: creating accessible and equitable access to video results in Google Search for users everywhere by crafting an intuitive, usable, and memorable experience that helps people find the video information they want to help meet their needs efficiently and effectively. Mentor designers via servant leadership and pedagogy methodologies to help meet their individual goals towards career growth and leadership.
2018 — 2022
San Francisco Bay Area
Creative direction and experience design consultant and business owner. Create superior experiences for Fortune 500 clients resulting in brand-rich software, mobile & AR/VR products.
• Partner with clients, agencies, and teammates as part of embedded design & development
teams to direct all design and research initiatives, workshops, and project plans
• Develop trusted partnerships with teams & clients as a representative of my colleagues and a
champion of our work throughout client pitches, presentations, and reviews
• Create comprehensive wireframes, site maps, prototypes, & workflows to provide detailed
documentation of the intended interaction design to be built
• Produce pixel-perfect visual design, color comps, and assets that embody each brand
• Conduct qualitative user research and analysis to define consumer needs, motivations &
behaviors that directly inform product definition & requirements
• Provide constant, clear, reliable communication to facilitate successful remote engagements
2017 — 2018
2017 — 2018
San Francisco Bay Area
As Design Director, I lead Stimulant’s end-to-end design practice and provide leadership to a multidisciplinary team of talented creatives in order to envision and execute large scale, interactive installations and immersive environments. Our work utilizes innovative technology to mediate human interaction with spatial and social environments, woven together with thoughtful, content-driven storytelling.
Leader and individual contributor responsible for the creation of interactive, immersive, large- scale installations that blend user collaboration, architectural environments, and emerging technologies. Report to the Managing Director.
• Lead & mentored a multi-disciplinary team spanning interaction & visual design, 3D
modeling, motion graphics, sound design, industrial & exhibit design, content, & research
• Designed interactive interfaces using touch screens, augmented reality, voice design,
gestural input, and sensor-driven platforms including Kinect, NFC and RFID
• Directed the discovery and definition of early-stage conceptual design, leading charettes and
brainstorms; created presentations to sell the concept into full design development
• Built successful, trustworthy partnerships with each client as a voice of authority & leadership
• Collaborated across business functions resulting in best-of-class work on time & in budget
• Crafted compelling narratives that utilized digital storytelling to invite interaction
• Launched User Research practice to expand Stimulant’s client services
2014 — 2016
San Francisco, California
Director of User Experience Design, Trulia, March 2015 – Present
Senior Manager of User Experience, Trulia Business Services, June 2014 – March 2015
Lead a team of seven managers with a total of 24 team members across three offices, spanning all disciplines of User Experience, Research, and Brand Design. Serve as a member of the Trulia executive leadership team & lead the organization through change following acquisition. Report directly to the President of Trulia.
• Champion innovation throughout rapid, successful launches in 2015 including a Best of 2015 Trulia Android App, a top new Mortgage iOS App & a major site-wide redesign
• Hire quickly & effectively to grow the UX team
• Define & execute design strategies that deliver rapid growth of business objectives for the Trulia & Premier Agent brands, across four business units
• Direct initiatives across product design & marketing design teams to create a cohesively branded user experience across all consumer touch points, products & campaigns
• Establish & lead the Unified Experience Languages team to design & engineer two OOCSS pattern libraries that centralize visual, interaction & motion design for two distinct brands
• Mentor managers & team members across all levels to provide clear growth paths & career objectives
• Build the Mobile Device Wall, a portable board of phone, tablet & watch devices to promote mobile-first innovation throughout design & development
Education
University of California, Berkeley
Master's of Information Management & Systems
2004 — 2006
Washington University in St. Louis
BFA
1995 — 1999