Led enterprise-level people operations programs impacting thousands of employees, delivering scalable systems, policies, and AI enabled tools that improved efficiency, consistency, and administrative team performance.

Managed multiple cross-functional projects including CRM system migrations, onboarding redesigns, and sourcing workflows, improving case tracking, user enablement, and compliance across the global Admin Programs Team

Supported senior leaders and led planning for high-impact initiatives, including a global summit and quarterly business reviews, driving strategic alignment and cross-functional execution across the org.

Streamlined team operations by launching feedback and tracking systems for training programs and centralizing data from 10+ external vendors to improve budget accuracy and operational reporting.

Coordinated multiple agile teams to deliver enhancements across Salesforce and PowerApps platforms, aligning business requirements with execution and improving process efficiency through structured stakeholder engagement.