AI-powered platform products spanning onboarding, identity, compliance, and policy infrastructure for consumer and merchant, across global markets.

Built the Gen AI-native data and AI platform powering personalized travel experiences at scale. API-first architecture with international payments infrastructure and AI-driven applications.

Led the xtraCHEF product portfolio - back-of-house operations platform serving globally distributed restaurant SMBs across web, iOS, and Android.

▸ Drove customer activation and retention improvements through simplified onboarding and tighter accounting integrations (Intuit, Sage), resulting in measurable NPS gains.

▸ Shipped AI-powered smart invoice processing (OCR), inventory management, and supplier marketplace- reducing manual ops burden for restaurant operators.

▸ Integrated Toast ecosystem across POS, Payroll, DoorDash, and Uber Eats - creating a unified ops layer for multi-platform restaurant management.

▸ Built Gen AI platform and products for email automation and customer-facing chatbot experiences.

▸ Scaled infrastructure across AWS, Azure, and open source to support growth.

Led product and engineering for Netflix original content - personalization, recommendations, and search at scale using computer vision, AI/ML, and knowledge graphs. Shipped AI applications for artwork, promos, and synthetic media.

Recognized by Azure Leadership for customer obsession - delivered high-visibility Azure products in under 6 months.

▸ Azure Purview (Data Governance): Led ML/AI capabilities for a unified governance platform managing petabyte-scale, multi-cloud data: on-premises, SaaS, and cloud. Drove intelligent data discovery, classification, and insights at enterprise scale.

▸ Azure Incident Management: Owned product roadmap for a global-scale, mission-critical reliability service used by Azure, LinkedIn, GitHub, and national governments to monitor and operate their infrastructure.