Building AI-driven CX automation and intelligent agent workflows

Entrepreneurship through Acquisition (45-806)

Business Language Analytics (45-900)

Mining Financial Texts and Graphs (70-498)

Capstone consulting project with Kearney for Alexion Pharmaceuticals, AstraZeneca Rare Disease division

• Designed an AI-driven framework to optimize forecasting and resource allocation for generalized Myasthenia Gravis (gMG)

• Used machine learning and analytics to merge financial and contextual data across Sales, Marketing, and Medical (SMM) functions.

• Built an AI categorization pipeline to map commercial spending to HCP-aligned priorities and ROI metrics

• Proposed a stakeholder emulation model to simulate decision-making and guide future investment strategies

• Delivered insights and recommendations to Alexion and Kearney on improving data integration, forecast accuracy, and resource efficiency