• Led the development of a highly configurable & extendable live work queue, prioritizing urgent tasks w/ auto-assignment logic – used by 80 brokers daily, increasing on-time clearance performance from 70% to 95%, saving Flexport > $120K annually

(4 month project, mentoring 2 engineers, Ruby/Rails, React, GraphQL, Kafka, Sidekiq)

• Led an initiative to auto-split high volume Commercial Invoice line items, to meet govt Customs guidelines and expand Flexport’s offerings to larger product-volume shipments. This project involved gathering requirements from stakeholders, owning technical design, and managing complexity – to implement this change in a live Kotlin service without causing downtime or unexpected downstream impact. Successful handoff locked in a major client contract.

(1.5 month project, Kotlin, jOOQ, gRPC, Ruby/Rails, Temporal)

• Led PARS/PAPS tracker projects – self-serve tools for Flexport clients, carriers, dispatchers, and truckers to check the cross-border customs clearance status between Canada/US. These are live production tools, featuring a new CANdata integration, actively used by 100s of users daily with 99%+ uptime and success rate of requests. This feature helped Flexport close a deal with a strategic high-volume Canadian client, allowing Flexport to expand cross border offerings.

(1 month project, React, Typescript, Netlify, REST)

• Led cross-team development of next generation Customs Brokerage application. This project required quick ramp up, and daily collaboration with engineers across time zones, working closely with a UX designer to validate product impact.

(2 month project, React/Next.js, GraphQL/Relay)

• Effectively handled on-call rotation, utilizing strong product knowledge developed over 6 months, reducing engineering support tickets from 32 to 6 within 3 days

• Maintained and built new full-stack features in video conferencing web platform, in agile sprints averaging 3 production releases / week

• Readily debugged and resolved production issues relating to the meeting room, recordings, video editing, overview pages, scheduling, and other features

• Supported and mentored other engineers through daily pairing sessions

• Led the integration of Cypress end-to-end testing with new and current Sprout ecosystem web applications, to modernize and optimize feature testing

• Led the development and release of Admin Tools project, with the goal of testing new technologies for use in CSSAT’s major web app product Sprout

• Developed, tested, and updated user-facing components in the Sprout ecosystem, using React-Redux and other comparable web development frameworks

• Assisted the maintenance and development of back-end services, databases, and reporting systems, using cloud based technologies such as AWS

• Developed responsive and mobile-friendly web pages using React, with data persisted in MobX

• Built quote form web app, to advertise services and streamline customer acquisition

• Developed reusable UI library of custom React.js components with Discuss.io branding

• Followed Agile software development principles to deliver work in 2-week sprints

• Presented work to company at end of sprint demos and participated in code reviews