• Implemented a guided troubleshooting tool to help developers diagnose common problems experienced when using an internal service
• Designed and built a troubleshooting framework that allowed other teams at Amazon to adopt it and use their own metadata and helper functions to apply to their own troubleshooting workflows
• Created an easily extendible dashboard to allow business users to collect and monitor data related to features released by my team, published internally using MySQL, Java and JavaScript
• Updated a diagnostic tool used by developers to identify multilingual information in products sold by Amazon
• Utilized an internal service to MapReduce on the billions of items in the Amazon catalogue