• Established an agentic solution to perform change correlation using the Model Context Protocol (MCP) and Google Agent Development Kit (ADK).

• Expertise in driving high-stakes incident management and providing live support for complex

• Led extensive observability improvements and system triaging to enhance platform reliability.

• Collaborated with cross-functional teams to define and monitor SLOs, ensuring high availability and rapid response during live incidents

• Improved the MTTR using the agent.

• Developed internal tools and integrations involving ServiceNow API, Datadog API, and CMS.

• Managed cloud infrastructure deployments using Terraform.

• Leveraged Python, Java, Google BigQuery, and Cloud Functions to optimize data processing and automation workflows.

• Identify the key areas of site reliability like Observability, Performance, Resiliency, Operational Excellence and Automation (Toil Reduction)

• Implement Observability goals for the application like monitoring SLO, Logs, Traces etc.

• Improve application Resiliency by implementing Resiliency patterns like Circuit Breaker, Retry etc.

• Make sure the application is performant by carrying out performance test and analyze the metrics and engineer the application for performance.

• Gather performance statistics, analyze and provide root cause for the same.

• Provide recommendation for improving application performance.

• Application performance monitoring using Dynatrace, Splunk.

• Develop Dashboards in Dynatrace and Splunk

• Alert configuration in AWS CW using Terraform

• Develop, enhance, upgrade and support IDS’s Profinia propriety product for key client

• Responsible in developing and maintaining several enhancements for Profina. This includes creating TDS (Technical Design Specification), development and unit testing.

• Involved in development of various Projects like Variable Rate Loan, Debt management, End of Term using technologies like Java, EJB, JPA, Hibernate, WebLogic, JUnit and JMock.

• Writing unit test cases and integration test cases for all the modules developed using JUnit, JMock, Ant, and Oracle.

• Involved in creating a team responsible for client side development using technologies like Swings, JGoodies, and Java.

• Responsible for Expert group engaged for reviewing all client side technical design specification.

• Involved in analyzing and designing the major key components of the application and has suggested major improvements to these components.

• Involved in analyzing and designing new enhancements and estimate the initial effort needed.

• Involved in performance tuning for modules developed using JProfiler and removed the bottlenecks.

• Responsible for creating an report in Profinia for reconciliation using in-house reporting framework using Webwork, JSP, JavaScript, Java, SQL, Oracle.

• Coding, debugging, maintaining, testing, and writing technical specifications and unit test case to meet the system requirement.

• Involved in peer code reviews and provide constructive feedback.

• Prepare end user documentation and operations procedures.

• Involved in developing the Smartmeet application.

• Gathered requirements and converted the same into user stories.

• Writing unit test cases and integration test cases for all the modules developed using JUnit, JMock, Ant, and Oracle.

• Involved in analyzing and designing the major key components of the application and has suggested major improvements to these components.

• Involved in peer code reviews and provide constructive feedback.

Client eBay Inc

• Involved in java development for multiple projects for client eBay.

• Involved in Java code development and writing Junits.

• Involved in bug fixing.

• Involved in code merge.

• Was involved in developing perl scripts for internal tools.

• Involved in developing html pages.