• Developed, supported and maintained the core infrastructure and tooling for Amazon customer service to boost data discovery, access, and security. Solved complex business and developer experience problems that enable customer service to scale as a gateway for use by dozens of teams across Amazon

• Migrated GraphQL infrastructure to a federated, schema stitching and apollo version hosted on AWS

• Designed and implemented data access authorization on the gateway which takes over 80,000 transactions per second

• Implemented union and null handling support on internal GraphQL server

• Implemented a bot detection model that identifies bots at a 96% accuracy rate using a neural network in Python

• Built a Kafka data validator that validates storage data and systematically reports data discrepancies using Spark SQL

• Created alarms and email notifications when database queries were running over a certain threshold capacity

• Backend intern on the Customer Engagement Technology

• Improved developer productivity by decreasing development time by 8 hours for new developers and 1-2 hours for experienced developers by creating a JSON to Java translator tool using Java and Python

• Presented, trained and demoed over 100 developers on how to use the tool