Core backend contributor on the Container Tools / Permissions squad, building and evolving a BFF (Backend-for-Frontend) to proxy requests from WMG’s container app into platforms like Co-op.

Resolved a launch-blocking Okta SSO interoperability issue between container app and Co-op by diagnosing incompatible issuers and implementing the fix for seamless authentication across apps.

Led key work in migrating Co-op from legacy permissions to AuthAPI-backed permissions, ensuring safe rollout via feature flags and preserving production uptime/behavior during the transition.

Proactively identified and remediated a high-risk permissions discrepancy (“no labels” meaning all labels in legacy vs zero labels in new model), implementing correct gating logic and escalating the incident.

Built/owned major portions of the new management/settings capabilities (users, labels, label groups) by designing BFF endpoints that coordinated writes across Co-op + AuthAPI, including end-to-end delivery of a sub-label request workflow.

Joined as one of the first 3 full-time engineers (and the only entry-level engineer) on a contractor-heavy team; helped drive the transition to full-time ownership of the Co-op platform.

Improved core release submission reliability by investigating and fixing recurring production bugs (e.g., resubmission history issues, broken edit flows, duplicate submissions) to reduce dependency on Support workarounds.

Took part in establishing and running a formal on-call rotation, triaging production incidents and resolving failures impacting release submission and downstream integrations.

Delivered a major UX + scalability improvement by implementing asynchronous release submission, removing multi-minute blocking waits while releases processed/integrated downstream.

Raised engineering quality standards by expanding test coverage (unit + E2E), contributing regular Cypress → Playwright E2E tests and enforcing “test-before-PR” discipline to reduce QA iteration loops.

Grew the extension to 32k+ total users (26k+ Chrome, 4k+ Firefox, 2k+ Edge) and actively maintained stability across browsers and store releases.

Monetized via Stripe subscriptions + one-time payments, generating ~$2K/month in recurring revenue.

Built and launched a Chrome/Firefox/Edge WebExtension that automates text-to-speech and speech-to-text workflows on top of ChatGPT for a faster, hands-free experience.

Implemented robust DOM/UI automation and cross-browser compatibility handling to keep the extension reliable despite frequent UI changes.

Owned end-to-end product execution: feature design, implementation, QA, publishing, and iteration based on user feedback to continuously improve usability and time savings.

● Collaborated with an NLP expert to develop Python programs leveraging NLTK and SpaCy, effectively processing ~90% of the company's security questionnaires

● Pioneered an answer recommendation system using existing security questionnaire responses, significantly assisting hundreds of new clients and boosting questionnaire completion speed by an impressive 50%

● Accelerated delivery by ~3 weeks by shipping React Native auth early and minimizing rework via Figma.

● Improved user experience for production mobile flows through responsive UI components and QA-driven refinements.