Designed and evaluated an end-to-end feature for an Enterprise Pricing Application.

Increased the satisfaction score increased by 87%.

Redesigned the official website of the Landscape Architecture Graduate Program.

Shipped the redesign. The volume of email inquiries for program information decreased by 45%.

Led the redesign activities of the photo book ordering feature.

Prototyped and shipped the redesign. Time of completing photo book ordering task decreased by 23%.

Led customer research and collected feedback to turn the conceptual ideas into high-fidelity design solutions. Collaborated with cross-functional teams, including PMs, designers, and engineers. Generated digital 3D prototypes and iterated the design based on customers’ feedback