• Introduced usability testing to the design process at the company by recruiting internal stakeholders for feedback on two existing products.

• Initiated and conducted product-focused customer interviews for two key accounts to gain insights and identify product improvement opportunities.

• Designed data visualization and KPI dashboards for desktop interfaces, optimizing user experience, and developed payment applications for Clover Flex 3 and Clover Mini 3.

• Redesigned key user flows of two existing products to improve functionality, speeding up the process by 30%.

• Collaborated with customer success to understand key user needs and engineering to understand restraints and time costs.

• Demonstrated key functions and features to an audience of stakeholders.

• Led end-to-end design process including user stories, flows, and testing; acted as the point person for all design deliverables.

• Carried out working sessions with engineering to resolve product constraints.

• Led engineering team for a product redesign as product manager.

• Strategized UX flows and participated in design sprint exercises to establish the

functionality and direction of the mobile app.

• Conducted UI research and developed design elements.

• Developed high fidelity wireframes and clickable prototypes on Figma.

• Conducted user interviews and usability testing.

• Advanced organization branding through new website design.

Illustrated graphic elements and developed wireframes for the web developer.

• Created graphics and social media content for marketing club events.

• Developed campaigns for recruitment season and events such as the annual OWN IT

Summit at UC Davis to promote female empowerment and leadership in the business

industry. Designed several covers for main events.

• Created weekly media such as videos, graphics, and social media content for the club.