Atlanta Metropolitan Area
• Created company website design from concept to finished product using HTML, CSS/SCSS, Bootstrap, and PHP/Laravel
• Identified performance bottlenecks with Google PageSpeed Insight; utilized image optimization and compression, leveraged browser caching to reach the maximum score of 100
• Acted as IT support: Diagnosed, troubleshooted, and resolved office software, hardware, and network issues
• Analyzed client barriers to achieving self-sufficiency and coordinated access to supportive services such as mental health counseling and vocational training
• Resolved 30-40 inquiries per week from potential clients via telephone and email
• Identified and evaluated new state, federal, and private grant opportunities; drafted and submitted grant proposals and follow-up progress reports