• Developed a model to predict the likelihood a quote converts to a policy to support the prioritization of incoming business

• Collaborated with multiple lines of businesses to develop a commercial property pricing model to improve market share and competitive position within the Canadian market

• Developed a validation framework to ensure policy holders are accurately priced

• Worked with claim teams to identify driving factors to an observed increase in losses using a GLM and various feature selection methodologies in SAS

• Developed and shipped a monitoring dashboard on Qlikview to equip stakeholders with strategic KPIs needed to assess product performance such as customer segmentation and profitability

• Planned and presented the personal insurance 2020 data strategy to consolidate and create holistic reporting and ensure an effective approach to meeting business data needs

• Gathered common business reporting requirements and developed a suite of self-serve tools for business stakeholders, reducing time spent on ad hocs by over 50%

• Developed the data framework and consolidated large sets of data from the legacy system to the data lake and automated the reporting process, using VBA, reducing monthly man hours by 97%

• Managed Canada-wide data and analytical needs for a key insurance line through strategic initiatives and ad hoc analysis

• Identified and addressed operational deficiencies through the use of statistical analysis

• Lead an offshore team to generate key operational reporting to support post-monitoring of a new product launch

• Developed dashboards to display key performance metrics