▪ Developed a machine learning vehicle appraisal pricing model in Python, accounting for vehicle attributes and live market conditions. Increased prediction accuracy by 80% relative to the industry-standard software, saving $XXXXXX in annual software costs and generating approximately $XXXXX in monthly revenue for a partner company now servicing XX dealerships.

▪ Led the end-to-end development and deployment of a survival analysis XGBoost Cox Regression model to identify and rank service customers at-risk of churn. The model achieved an exceptional test C-index of 0.9929, enabling dealerships and the marketing team to perform targeted outreach and retention efforts.

▪ Led the consolidation of X.XX million customer records into a “Golden ID” of XXXXXX unique customer profiles by developing new data entry standards and designing a robust matching system.

▪ Spearheaded the redesign of a marketing automation data model, preventing logical inconsistencies in a subprime customer journey and leading to a campaign that reached over XXXXX customers with XXXXX emails sent, achieving a 50.1% open rate.

▪ Led the integration and consolidation of diverse data sources into Snowflake using SQL, with thorough data validation within the data pipelines to ensure accuracy and reliability, saving $XXXXX in annual marketing automation software expenses.

▪ Automated reports on service and sales performance, saving 15 labour hours per month and internalizing $XXXXX in annual third-party reporting costs.

ECO320 - Economic Analysis of Law

• Supporting a class of 100+ students, for both the Fall and Winter terms.

• Led weekly tutorials to reinforce course concepts and foster critical discussion.

• Graded assignments and exams, and supported academic integrity through exam invigilation.

• Provided mentorship to students, offering guidance on academic and career planning.

• Utilized Power BI and Excel for finance & insurance data analysis

• Applied statistical techniques to evaluate promotions, employees, and incentive programs, creating supporting automated reporting dashboards

• Conducted market research on competitor rates and updated interest rates in response to changes from the Bank of Canada and industry competitors.

• Demonstrated extensive domain knowledge in technology by effectively communicating product specifications.

• Consistently achieved the highest Total Sales and Gross Margin, doubling service sales targets despite working part-time.

• Achieved the highest Net Promoter Score (NPS) with the largest sample of customer responses.