• Enhanced monitoring and observability by integrating Dynatrace with traceable logging standards using AWS (SNS, SQS, Lambda), C#, and .Net Core, reducing troubleshooting time by 3X - 5X.

• Redesigned strengths sharing social networking platform where users can create teams and generate reports using TypeScript, JavaScript, C#, .Net Core, Web API, and AWS DynamoDB, scalable for 1 billion users.

• Led 2 full-cycle projects (strength sharing, team grids) in C#, .NET Core, Web API, AWS, JavaScript, and React with a team of 4 developers; delivered both within one quarter, projected to increase revenue by over $5M.

• Analyzed customer pain points with usage metrics and streamlined user onboarding with .NET Core, Web API, C#, TypeScript, JavaScript, React, and analytics tools, reducing annual support tickets by 15,000+.

• Mentored 10+ team members by sharing domain expertise and project insights, accelerating their ramp-up and contribution to key initiatives over 40%.

• Designed and deployed micro frontend app using TypeScript, React, AWS (S3, 53) for employees to search for automated tools to resolve issues like increasing outlook capacity, reducing tech support calls by over 25%.

• Engineered self-service platform using C#, .NET Core, TypeScript, AWS (DynamoDB, EC2, CloudWatch, Step Functions, SQS, OpenSearch) to automate support request handling for 1.6M Amazon employees worldwide.

• Detected and resolved over 10 instance security vulnerabilities utilizing AWS Systems Manager, ensuring environment compliance and maintaining infrastructure security through timely updates.

• Maintained high application availability (99.99%) by proactively monitoring AWS CloudWatch metrics and alerts, implementing fixes before customer impact occurred.

• Documented threat model in collaboration with AppSec engineers to identify 50+ high-risk bugs in 1 month.

• Participated in 1 week hackathon, collaborating with stakeholders to identify and address pain points in a multi-tenant system; implemented PoC in AWS ECS to enhance security, scalability, and operational efficiency.

• Authored detailed design docs and led design review meetings to align technical strategies for stakeholders.

• Developed scheduled job to sync available seats data in MySQL database with 3rd party event management system using C#, AWS Lambda, and SQL, improving seat accuracy count by over 80%.

• Engineered category view to filter events based on region, state, language and category using C#, ASP.Net MVC, and JavaScript, with view serving as landing page for event purchases which average at $5,000 per user.

• Enhanced dashboard filter components with TypeScript, JavaScript, React, and Redux, replacing static options with response from API, enabling code types added to DB to be rendered in UI with no code change required.

• Fixed more than 20 core issues on frontend and backend using JavaScript, React, Redux, C#, and SQL.

• Designed applications with React, TypeScript, JavaScript, Web-Methods middleware, and SQL to integrate SAP H4 employee data, empowering 15,000 Tesoro employees to view spending limits based on level.

• Developed Data Contracts app in WinForms, C#, and SQL to transform raw data from multiple sources; this automation eliminated manual Excel-based processing and accelerated data clean-up by 70%.