Really excited to be working within the Product team at MYP leading some huge projects over the next little while! Chuffed to be part of an organisation that makes a positive difference in the lives of people living with disability and the folks who care and provide services to them.

Neighbourlytics has thrown me into the deep end of start-up style life as a Product Designer. I get to take on everything; from continual platform reviews and incremental improvements right through to the creation of new products!

Responsibilities: UX research and design / UI design / Product management / Product ownership

Methodologies: Combo of agile + lean start up (sprints and Kanban)

Frameworks: Design Thinking Process, Double Diamond, elements of User Centred Design (lean testing before/enhanced testing after shipping)

Technology: Figma, Miro, Jira, Confluence, Hotjar, Hubspot. Designing with Engineers using HTML5/CSS/React

I was contracted by the Product Design and Product Marketing teams at Zipline to define the brand experience and project manage their new identity’s rollout.

Projects: Design audit / UX/EX/CX research / Strategy & systems documentation / Brand experience design and rollout

My role at Naked Ambition was mainly focused around exploring the best outcomes for our client’s new insurance products.

• UX research: Interviews, usability testing with prototypes, co-design facilitation, insights synthesis, reporting and recommendations

• UX documentation: Creation of user journeys, stories, experience analyses

and MVP roadmapping

• UX design: low to high res wireframing, prototyping, iterations based on research

• Stakeholder/client management: Insights report presentation and recommendations, innovative design sessions with clients, regular updates and collaboration with client’s internal teams