* Lead the design, development, and execution of global training initiatives for product and platform experiences within the Product Experiences team.

* Manage cross-functional projects across Product Experiences and Global Events teams, ensuring seamless coordination and alignment with strategic goals.

* Oversee training and production operations for professional audiences, delivering high-quality, engaging, and scalable learning experiences.

* Develop and implement processes that drive efficiency, consistency, and excellence across training programs and event experiences.

* Partner with marketing, operations, and product teams to bring consumer hardware and software experiences to market through impactful events and activations.

* Coordinate resources, timelines, and deliverables to ensure successful end-to-end project execution in fast-paced environments.

* Track and analyze program performance metrics to measure impact, identify opportunities, and inform continuous improvement.

* Foster collaboration and clear communication across teams to ensure alignment and timely execution of goals.

* Create and deliver experiences that inspire community engagement, build product experience, and strengthen human connection through technology.

• Responsible for training and readiness within Cloud Protection.

• Working with product teams to see top trends, what training exists, what needs to be created, and data governance.

• Interface with clients on technical and project matters from project initiation through delivery.

• Creating and maintaining project schedules and status reports.

• Using Azure devOps to track work items and update the wiki

• Creating Instructional Design course using Articulate 360, RISE, Adobe- Premier Pro, SkillGen AI, Security Copilot

• Applying instructional design models (ADDIE, SAM) and adult learning principles to develop high-impact training programs.

• Creating Learning paths and Training Plans in Cloud Academy/ platform.QA

Worked for client - Github as a Program Manager

• Ensured successful support of multiple training programs by managing training project requests, changes, and tracking progress.

• Collaborated with Instructional designers, visual design lead, program manager, and senior leadership responsible for different learning programs to cross-correlate schedules, resourcing, and capacity for projects.

• Created Project plans and schedules on google docs, track content workflow with content development team and drive the overall content development process to successful completion.

• Communicated through Slack with internal client teams.

• Worked with several PM tools – Monday.com, Celoxis, Click Up.

• Worked on the internal LMS tool.

To ensure a secure exam delivery and comfortable environment for candidates testing for certifications and licensing in a variety of professional fields.

• Train, develop and coach staff.

• Conflict resolution/scheduling.

• Ability to multi-task.