Summer 2025

• Built cache and optimized logic for highest usage APIs (5k req/min), cutting both P(99) and average latency in half

• Rebuilt corresponding cache invalidation strategy and tested against complex business logic

• Allowed large sellers to view their sales up to 80% faster by migrating complex python logic into a SQL query

• Cut down operational load by augmenting CX chat to utilize templates and AI responses, developed a custom embedding load process and logic to form responses based off internal data

• Built a persistent chat widget internally, allowing ops to context switch and quickly resolve order issues

• Enabled the ops team to have real time data by building a variety of features using WebSockets and Redis Pub/Sub

• Migrated critical workflows to an async job queue to stabilize our core API, re-wrote Python to Go for additional performance gains for ~90% faster run time

Summer 2024

• Designed and built a full-stack point-of-sale platform using Python, SQL, and React, enabling brand growth

• Increased sales volume by 10% by creating automated SMS retargeting campaign system in Python

• Saved the operations team 4 hours a week of work by developing a payout system

• Revamped the user experience through a complete redesign of profile pages, improving user experience

• Leveraged SQL to perform detailed sales growth analysis and develop a plan for user retention and market expansion

• Increased customer satisfaction and operational efficiency by designing and implementing a full-stack support case and automatic event transaction settlement system

Taught 4 to 7 year olds robotics and computer programming at day camp

• Created an eight week computer coding curriculum for underserved students

• Recruited and managed 10+ volunteer tutors from multiple high schools

• Identified and partnered with Kingsbridge Heights Community Center, Beacon Goddard Riverside, West Side Commons, and Morningside Heights Public Library to teach coding lessons

• Created website (programmingforall.org) with background information, resources for students and parents, and accessible lessons for tutors

Lived in the DR; communicated in Spanish; worked on cacao farms; wrote and edited corporate documents; created social media content; crew member on video shoots