I am a proactive and achievement-oriented professional offering over 14+ years of experience in Service Delivery, IT Program Management, Software Testing, Accessibility SME, Manual/Automation (UFT & Selenium- Framework (Cucumber & TestNG), Web Driver, CI tools e.g.
Experience
2022 — Now
2022 — Now
Washington, District of Columbia, United States
Successfully managing Technical Programs within the organization and liaising with cross-functional teams entailing Engineering Managers, Product owners, Scrum Master, Quality Engineers, and developers
Heading multiple scrum teams for directing end-to-end software development activities including requirement gathering, coding, design, testing, development and deployment / implementation
Leading complete portfolio of projects including budgeting, planning, vendor
selection and execution
Supervising and leading program and project staff to oversee the impacts and interdependencies between programs and working to ensure initiatives meet the goals and objectives of the executive leadership team..
2021 — 2022
2021 — 2022
United States
Handle diverse team of Quality Assurance specialists.
Assist continuous professional plans of QA team members.
Help in resource allocation and estimation efforts and delegate duties for routine activities.
Document and follow through issues determined for prompt resolution.
Stay available after hours for production, installation or customer support.
Assist QA environment team for quality and availability of QA test environment for each product.
Enhance QA methodology for test and defect management and tools supporting processes.
Maintain defect triage process and continuous defect review in software organization.
Track customer facing issues in customer support tracking tool.
Escalate unresolved issues for suitable customer support level.
Offer continuous improvement by assessing customer issues for root cause and future prevention.
Investigate and explore upcoming new technologies and suggest for enhancements.
Handle vendor relationships to deliver services.
Conduct test and demos and inspect to certify product readiness for quality gates.
Ensure and record requirements coverage by verification.
2020 — 2022
2020 — 2022
United States
• Involved with Test Strategy and Test Plan in agreement with the project stakeholders.
• Involved in Schedule testing activities (follow-up meeting), create budget for testing and prepare test effort estimations.
• User reports triage and investigation. Worked close with developers helping to find the best solution in bug fixes: participated in internal Google engineering forum.
• Responsibilities include: planning and conducting initial project meetings, defined project scope, tracked/managed projects to successful completion within timeframe, meeting/demo with stakeholders/UX designers after completion of project and provide a11y training to team/ developers.
• Details study of the BRD (Build Requirement Document) document, Software Requirement Specification and wireframe document.
• Holding status update meeting and daily stand-up call and weekly call (Agile) with relevant stakeholders.
• Performed Functional & Accessibility testing using Jaws & Chromevox tool using guideline (WCAG 2.0, Section 508 compliance).
• Validating accessibility issue on Android & IOS device using Voiceover, and Talk-Back.
• Validate HTML5 tags, CSS, JavaScript and ARIA attributes to make application more accessible.
• Performed testing using Color contrast & magnifier.
• Review Section 508 compliance/WCAG 2.0 and develop checklist and test case for web-accessibility testing like Color contrast.
• Developed and initiated internal process for evaluation and following implementation of accessibility features for Google internal projects.
2020 — 2021
New York, United States
• Involved with Test Strategy and Test Plan in agreement with the project stakeholders.
• Involved in Schedule testing activities (follow-up meeting), create budget for testing and prepare test effort estimations.
• User reports triage and investigation. Worked close with developers helping to find the best solution in bug fixes: participated in internal Google engineering forum.
• Responsibilities include: planning and conducting initial project meetings, defined project scope, tracked/managed projects to successful completion within timeframe, meeting/demo with stakeholders/UX designers after completion of project and provide a11y training to team/ developers.
• Details study of the BRD (Build Requirement Document) document, Software Requirement Specification and wireframe document.
• Holding status update meeting and daily stand-up call and weekly call (Agile) with relevant stakeholders.
• Performed Functional & Accessibility testing using Jaws & Chromevox tool using guideline (WCAG 2.0, Section 508 compliance).
• Validating accessibility issue on Android & IOS device using Voiceover, and Talk-Back.
• Validate HTML5 tags, CSS, JavaScript and ARIA attributes to make application more accessible.
• Performed testing using Color contrast & magnifier.
• Review Section 508 compliance/WCAG 2.0 and develop checklist and test case for web-accessibility testing like Color contrast.
• Developed and initiated internal process for evaluation and following implementation of accessibility features for Google internal projects.
2018 — 2020
New York
Education
Devi Ahilya Vishwavidyalaya
Master of Science (M.Sc.)
2006 — 2008
Devi Ahilya Vishwavidyalaya
Master's degree
2006 — 2008