• Built an optimized base process flow engine for pharmaceutical clients to handle all Deviation, Change Control and OOS by consolidating several multi-departmental manual procedures into one single automated system.

• Reduced splash screen loading time by over 5 mS for improved onboarding and log in for all client users by

leading the software design and implementation for all client business requirements.

• Developed and deployed multiple optimized scripts for handling production issues and achieved an overall reduction by 12% (on average) in response time.

• Prepared and maintained Configuration documents, FRS, RTM, Master validation plan, IQ/OQ/PQ document

• Enhanced Application Resilience: Implemented error handling and retry mechanisms within Step Functions, boosting application resilience and robustness, Resulting in a 15% productivity increase.

• Improved Onboarding and Login Experience:

• Led software design and implementation to reduce splash screen loading time by over 8 mS.

Significantly improved onboarding and login for all client users.

• Laboratory Automation for Precision: Implemented C# applications for laboratory automation, achieving a 5% reduction in experimental errors.

• Ensured precise and consistent results in experiments and data collection.

• Microservices Transformation for Workflow Efficiency: Leveraged microservices architecture to transform legacy systems into RESTful APIs.

• Increased policy keying workflow efficiency by 30%.

• Smart Services Integration for Maintenance: Designed, built, and integrated Smart Services for Maintenance settings, resulting in a 10% efficiency boost.

• Developed a robust Deviation Management feature with scalable and high-quality code for pharmaceutical product software.

• Actively participated in daily scrum meetings, design sessions, and sprint reviews to discuss technical issues and potential solutions. Demonstrations were also given during technical meetings held internally.

• Have provided complete end user support for TrackWise for various issues and knowledge gaps.

• Highly experienced in providing support for TrackWise and its supporting components; Worked on ServiceNow to track Incidents, Tasks and Change Requests.

• Developed conceptual and logical architectures aligned with strategic business, financial, and technology goals by documenting systems, architectures, process flows, and value chains.

Primarily worked on Requirement Analysis, TrackWise Implementation, Validation and PQ Support.

• Provided TrackWise Admin Training and End User Training on applications for end users.

• Worked on Web Service Integration and Electronic Reporting tool developed by Sparta.

• Successfully implemented Web Services for various clients for seamless integration with TrackWise.

• Highly proficient in TrackWise Upgradation; have performed TrackWise Upgrades for multiple clients.

• Created and enhanced new and existing Crystal Reports for various business needs, with high in experience in SAP Crystal Reports 2008, 2013, 2016.

• Cloud Platform Management Excellence: Orchestrated deployment and management of services for TrackWise Digital within Salesforce Cloud.

• Consistently achieved client satisfaction rates exceeding 90%.

• Precision in Documentation and Requirements: Maintained meticulous software documentation, resulting in a significant 30% decrease in errors.

• Innovative Programming and Problem Solving: Developed a Python-based algorithm in KNIME Analytics Platform, enhancing patient response predictions by 15%.