Building the global dynamic onboarding platform for PayPal users

Current: Lead the risk platform team for managing the risk for new account opening, user onboarding and new user risk profile including limits and eligibility for payment products.

Past: Led the 0-1 implementation and scaling of the Varo's Recon and Statements platform

Led a team of 2 product managers, working with 14 engineers of the merchant experience team,

defining the product vision and road-map for 150k active SMB users

• Onboarding Experience

• Pricing

• Reporting and Self-serve experience

Led end-to-end implementation of Interchange pricing for direct SMBs, resulting in Total Processing Volume(TPV) increment

Led improvement of merchant NPS by delivering a revamped merchant portal including development of an advanced state-of-the-art reporting platform to provide

• enhanced reporting dashboard with better and new KPIs

• improved transaction reporting

• redesigned and enhanced self-service use cases for payout methods, dispute management etc.

Integrated Chase digital platform with Wepay merchant portal to provide self-service use cases

for payout, disputes and reporting for QuickAccept users enabling increased penetration of

Chase Merchant Services into SMB segment