• Drive the supplier enablement mission to continuously improve the way we partner with our global supplier base

• Drive the P2P e invoicing goal

• Conduct multiple webinar sessions for vendors to educate on electronic invoicing and handle follow up questions

• Analyse data to identify good candidates/vendors for e invoicing

• Develop testing plans and procedures for various levels of electronic data interchange requirements and manage the test plans through completion

• Cross-functional connection: working with multiple teams (Oracle, DI engineering, suppliers, etc.) to resolve problems.

• Identifying the root cause resolution for post production issues/ troubleshoot problems and develop solutions for electronic data interchange

Manage pilot program to scale out onboarding to external vendor teams.

Manage and train 14 vendor onboarding specialists and handle all of their escalations.

Liaison between Google and its vendors.

More than double the number of onboarded providers, from ~50/week to ~100/week.

Reduced rejections from 20/week to 5/week.

* Educate and evangelize providers about Google Local Services and how it fits in their online advertising profile.

* Manage the background checks and integration into Google system of Small and Medium Business customers.

* Follow up and motivate vendors to ensure they finish the process, esp. those not tech-savvy.

* Train recruiters about onboarding process to improve quality of provider recruitment, balance workload between teams and shorten the turnaround time for a provider be on Google Local Services.

* Mentor new team members.

* Handle multiple priorities at once with great successes: significant improve quality of leads from recruitment while continue to onboard the most providers onto Google Local Services.

* Act as conduit between onboarding team and recruitment vendors: handle escalations from vendors and hold office hours for questions, concerns and improvement suggestions.