Senior Product Manager on the Central Integrity Team.

Senior Product Owner and Manager @ BEKHealth

BEKHealth - Designed by researchers, for researchers: The only platform offering EMR Data Integration, Clinical Research Workflow, and Performance Analytics.

Responsible for the direction of BEKHealth entire portfolio of products and all product roadmaps.

Work with VP of product and CEO to drive product vision, go-to-market and quarterly company -wide strategy.

Own Creation, Update and Maintenance of All BEKHealth Roadmaps

Own the Product backlog, standups, sprint planning, grooming and retrospective sessions for all BEKHealth.

Responsible for creation and distribution of Release notes to clients.

Manage and Organize Sprints and their associated tasks to meet Organization strategic goals and vision.

Lead virtual cross-functional global teams and drive towards shared goals.

Scrum Product Owner - Catalyst

June 2021 - July 2021

Product Manager - Middle East

February 2020 - April 2021

Owned product roadmap for ADT on MENA client project

Worked with team member, stakeholders remotely as well as in person

Responsible for overall welfare and success of project.

Own key operational discussions with customer's leadership

Act as the liaison between customer and development team at Epic.

Key role player in the development and maintenance of high-level customer

relationships.

Monitor metrics and milestones for tracking patient movement, capacity management, etc.

Ensure customer's project team is supported and ready to support the

customer long term

Manage the project timelines and work with project members to meet timelines

and deliverables.

Product Manager - Continuing Care Front End Workflow and Module

June 2019 - March 2020

In charge of Front-end workflows and product map ; from formulation of

hypotheses to fruition, for Continuing Care Revenue cycle applications.

Product Manager - Home Care and Hospice Revenue Foundation System

June 2019 - March 2020

Responsible for the build and quality of Home Health and Hospice Revenue's

new application content, workflows for Epic's Foundation System.

Seek and collect feedback from R&D, SMEs, Implementation Services, Demo

team and other resources.

Set scope at the beginning of each edition with R&D leads, App lead installer

and SMEs and ensure it is completed in time.

Product Manager -Home Health Prelude Liaison & Home Health and Hospice Frontend Workflow and Module

July 2018 - March 2020

Liaison between Prelude Application and Home Health and Hospice

Revenue Cycle Application to ensure development and workflows are being

communicated among both team.

Entrusted with the overall success of home health and hospice frontend workflows and functional area.

Product Manager - Home Health and Hospice Cadence Liaison

March 2018 - July 2019

Product Manager - HH Revenue -January 2018 - June 2018

Responsible for overall welfare of project; from scoping project, providing guidance on build tasks, overseeing testing and training installing software at customer site to stabilization.

Monitor metrics and milestones.

Own key operational discussions with customer's leadership and project team

Act as the liaison between customer and development team at Epic.

Key role player in the development and maintenance of high-level customer relationships.

Oversee operational Engagement throughout the lifecycle of the project.

Project Manager -Home Health and Hospice Foundation Migration Advisor

October 2017 - March 2020

Madison, Wisconsin

Implementation Services Advisor on creating an environment in which build

can begin, resolving any migration issues, educating team members on

newest recommendation, etc.

Project Manager - Home Health and Hospice Revenue Cycle

June 2017 - March 2020

Madison, Wisconsin Area

Home Health and Hospice Revenue Cycle Project Manager

Responsible for overall welfare of project; from scoping project, providing

guidance on build tasks, overseeing testing and training installing software at

customer site to stabilization.

Monitor metrics and milestones for billing, claims and overall revenue.

Own key operational discussions with customer's leadership and project team

Act as the liaison between customer and development team at Epic.

Key role player in the development and maintenance of high-level customer

relationships.

Oversee operational Engagement throughout the lifecycle of the project.

Customer Satisfaction Manager

June 2021 - July 2021

BFF Team at Epic

Epic Process Improvement Lead for Continuing Care Revenue Cycle division

Prioritize and manage install process improvements that result in high quality outcomes for customers and the Continuing Care Install team.

Responsible for overseeing critical initiatives that drive operational excellence.

Lead change by identifying and implementing process improvements, embedding new tools & frameworks, and championing consistent best practices through clear communication & training.

Home Health and Hospice Revenue Refuel Lead - Program Manager

March 2018 - May 2019

Madison, Wisconsin

Oversees improvement of refuel projects that help installing and live customers

improve their system and stay current with Foundation systems and other best

practice recommendations.