Created new and updated existing desktop applications for dispatch, customers, and drivers. Developed a multi-threaded SMS application for use with GSM modems, Twilio, and IP modems. Worked extensively on web applications for multiple clients both front-end and back-end.

Provided heavy administrative support to the general counsel, two additional attorneys, and the department administrator in the legal department of a not-for-profit organization as follows: correspondence, contracts, presentations, electronic records conversion, schedule management, legal filings, travel and meetings, insurance processing, and reception.

Supervised the operation of a retail pharmacy while managing projects and employee schedules. Tasks included: productivity and profit analysis, cash control, product merchandising and inventory, logistics, loss prevention.

Managed accounts for resort industry in Mexico, Central America, and Caribbean as follows: occupancy reports, contractual rates, organizational procedures update, complaint resolution, quality control.